Privacy

Name: Hotel am Sonnenlandpark
Address: Zum Sonnenlandpark 3, Lichtenau, 09244, DE
Telephone: +49 37208 28790

This privacy policy contains the rules for processing and protecting personal data collected from users in connection with their use of the services offered on the website of Hotel am Sonnenlandpark (hereinafter: Website).
Administrators of personal data on the website of Erlebnis- und Freizeitpark Lichtenau GmbH & Co.KG, Lichtenau 09244, Zum Sonnenlandpark 1-3, registered under the NIP number DE234870690 (hereinafter: ADO) in the business register.
For the security of entrusted personal data, ADO works based on internal procedures and recommendations according to the relevant legal acts in the field of personal data protection, especially according to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
ADO pays special attention to protecting the interests of the data subjects and particularly ensures that personal data:
1. are processed in accordance with the law,
2. are collected for specific, legitimate purposes and are not processed further in a manner incompatible with those purposes,
3. are content-wise correct and appropriate regarding the purposes for which they are processed,
4. are stored in a form that allows identification of the persons to whom they relate no longer than necessary to achieve the processing purpose.
ADO performs functions to retrieve information about users and their behavior by collecting information voluntarily entered in forms for the purpose of:
1. Responding to user inquiries via the contact form according to Art. 6 clause 1 lit. f GDPR,
2. Accepting a reservation through the online booking system according to Art. 6 para. 1 lit. b GDPR,
3. Providing services by ADO according to Article 6 para. 1 lit. b GDPR,
4. Marketing, including sending business information to an email address if the customer has consented by marking the corresponding checkbox during the booking process according to Art. 6 clause 1 lit. and GDPR. Consent to processing data for marketing purposes and sending business information may be revoked by clicking the corresponding link in the received or sent message to ADO's email address.
5. Implementing legitimate interests of ADO in special cases according to Article 6 para. 1 lit. f GDPR, e.g., collection agency activities - by collecting cookies.
Upon the first visit to the Profitroom Suite website, the user is informed about the use of cookies. By clicking ACCEPT, the user consents to the use of cookies on the website. The user can change the cookie settings here at any time.
Cookie settings are changed after restarting or refreshing the session on the ADO website.
The installation of "Cookies necessary for the basic functionality of the website" is required for their proper functioning, especially for authorization.
Cookies required for the operation of the website can be changed by modifying the browser settings. However, note that changing these settings may cause website malfunctions.
More information about cookies can be found in the "Help" section of the user's web browser menu.
Users who have familiarized themselves with the information available on the website and do not want cookies to remain stored in the device's web browser should delete them from their browser after finishing a visit to the website. The following types of cookies are used as part of the website:
1. Session cookies - stay in the browser until it is turned off or the user logs out of the website.
2. Permanent cookies - remain in the device's web browser until removed by the user or until expiration of a time specified in the cookie file parameters.
Regarding the functionality of each cookie file, they can be divided into the following types:
1. Analytical files that help improve the comfort of website use by understanding how users use and convert it;
2. Marketing files for personalizing advertising content, proper control, and analysis of the performance of marketing and sales channels;
3. Necessary files, i.e., those fundamental to the basic functionality of the website.
With the cookies we use, we can develop our website.
Some cookies may only be placed by the online booking system provider for the following purposes:
1. Improvement and support of the booking process,
2. Analysis and collection of statistical data on the use of the website and online booking system to improve them;
3. The online booking system provider informs about installed cookies on the user interface of this system.
ADO may use automated decisions, including profiling, for marketing purposes (including automatic assignment of advertisements to your interests and measuring their effectiveness) and for adapting the offer based on Art. 6 clause 1 letter a of GDPR.
Recipients of personal data may be legally authorized bodies, institutions, and organizations as well as entities providing services for ADO (e.g., legal, IT, marketing, accounting services, and other companies involved in the implementation of the ordered service).
We use the following analysis tools:
We use the following marketing instruments:
The user who has provided the data processed by ADO has the right to access them. The user also has the right to change the data at any time, request their removal, and restrict or stop processing their personal data. The user can also request the removal of their personal data from the website at any time. The right to data portability is excluded as no standard has been established for the exchange of such data between hotel facilities.
To exercise the above rights, the user should contact ADO via the website using the same email address or phone number provided on the website by contacting the following address: info@hotel-am-sonnenlandpark.de
The website user has the right to withdraw consent at any time without affecting the legality of the processing based on consent before withdrawal, by direct contact with ADO or, in case of technology, by changing the cookie settings.
Every website user can file a complaint with the Office for Personal Data Protection.
The website may contain links to other websites that are operated independently from this website and are not monitored in any way by the website. These websites may have their own privacy policies and terms which should be read carefully.
ADO reserves the right to amend the website's privacy policies caused by the development of internet technology, possible legal changes regarding personal data protection, and website development. Users will be informed about any changes in a visible and understandable manner.
Analysis tool Matomo Our website uses Matomo, a so-called web analytics service. Matomo also uses "cookies." The usage information generated by the cookie (including your truncated IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize the website on our part. Your IP address is anonymized immediately during this process so that you remain anonymous to us as a user. The information generated by the cookie about your use of this website will not be passed on to third parties. You can prevent the use of cookies by setting your browser software accordingly; however, in this case, you might not be able to use all functions of this website fully. If you do not agree with the storage and evaluation of these data from your visit, you can object to the storage and use below at any time by clicking. In this case, an opt-out cookie will be stored in your browser, which results in Matomo not collecting any session data. Note: If you delete your cookies, this also deletes the opt-out cookie and it may need to be reactivated by you. Object to Matomo usage